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Login error
Closed, ResolvedPublic

Description

https://hamim.miraheze.org/wiki/Anasayfa

The new users (any group) get the following error message when they log in:

Internal error
[d294338f691249591147199f] 2018-01-24 18:46:47: Fatal exception of type "Exception"

After refreshing the page a few times, they are eventually able to see the Wiki main page.

Thank you so much!

Event Timeline

Ha-Mim updated the task description. (Show Details)
Ha-Mim renamed this task from Grant read/edit access to all registered users belong to "member" or "confirmed users" group to Login error.Jan 24 2018, 18:49
Ha-Mim updated the task description. (Show Details)

Possibly (/probably) related to T2646 but I haven't checked the exception log so not closing as dupe.

Thanks! Just want to mention that the issue is not limited to the new users. Even I get the same error when I visit hamim.miraheze.org. However, if I go to hamim.miraheze.org/wiki/Anasayfa instead, page loads just fine. I had a post in the Stewards' noticeboard as well.

Link https://meta.miraheze.org/wiki/Stewards%27_noticeboard#Problem_accessing_hamim.miraheze.org

Stewards unfortunately can not help you since this is a system issue and only sysadmins have access to fix it. Stewards are more for controlling access to miraheze.

Thanks. They also asked me to submit a Phabricator ticket. Should I create another one or is this one sufficient?

@Ha-Mim it would seem to be a different error, so I'd say new ticket.

John claimed this task.
John subscribed.

See T2872 for tracking the actual issue now.