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Problems with file storage
Closed, ResolvedPublic

Description

  1. Both msupload and Special:Upload return me

Could not create directory "mwstore://miraheze-swift/local-public/c/c6".

(last 4 symbols always different: f/f1, e/e8 etc) when I try to upload a file.

  1. Can't open any jpg or png file, all return error 502.

Event Timeline

Just noticed that T11429 is about the same problem. Possibly merge.

There was a network outage on Miraheze at 00:00 UTC. A temporary fix has been deployed, which however, has the effect that images are not currently displaying.

Any update on this? It's been almost 2 days now. Edit doesn't work, upload doesn't work, most images don't open properly...

Redmin triaged this task as High priority.Nov 19 2023, 16:56

Any update on this? It's been almost 2 days now. Edit doesn't work, upload doesn't work, most images don't open properly...

Actually, it has been only about 26 hours. Miraheze is run entirely by volunteers. You need to be patient.

I appreciate that, thanks for your efforts.

MacFan4000 raised the priority of this task from High to Unbreak Now!.Nov 20 2023, 19:09
MacFan4000 added a project: Swift.

Considering that this is now prioritized as "Unbreak Now", when will the global sitenotice informing everyone of the issue be posted?

Considering that this is now prioritized as "Unbreak Now", when will the global sitenotice informing everyone of the issue be posted?

Sitenotice was added last night.

Void claimed this task.

I know this is marked as being 'resolved', but it's still not fixed. Any attempt to upload files results in the error message:

"An unknown error occurred in storage backend "miraheze-swift"."

The upload file option is now visible again though, and works until the point of uploading a file. Images already on wikis are working now too. Just can't upload new files.

Just to update, seems to be working again now.

MacFan4000 subscribed.

This is happening again.

MacFan4000 claimed this task.